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Testimonials

My Floors Look Great!

1st time using On The Spot, I liked the estimate that was done first so I knew what to expect.  Everything was explained clearly.  I felt like the job was done very well.  My floors look great

Lora - Firth, Id

Efficient! They do good work!

I have used On The Spot several times.  They are always very efficient, and do good work.  They always leave the area in good condition.

John - Blackfoot, Id

Josh was Great!

Josh was great.  Very thorough in all aspects of the service (estimate, cleaning, etc).

Jennifer - Blackfoot

Great Customer Service!

  • Great Customer service
  • Nice & friendly staff from the initial phone call from Nancy to Jordan
  • Always willing to help
  • Competitive with other cleaning companies
  • They took the time to get all the spots and high traffic areas out
  • Very Nice and Friendly
  • Take pride in their work

Thank you again for the speedy turn around and friendly service

Rebecca - Idaho Falls, Id

Consistency, thoroughness, and helpful

I have always had Donnie clean my carpets and now Josh and they have always done a great job.  Always professional and always consistent.

Linda - Blackfoot, Id

You do a great job!

You do a great job.  My carpets always look good when you are done.

Kim - Blackfoot, Id

Very Prompt and Friendly

I feel On The Spot is a very friendly company.  They always make you feel welcomed and wanted.  They are always professional and always on time.  I really like the promptness and friendliness of your technicians.  I always enjoy using your company.  I feel you do a great job for a great price.  Thank you.

Gary - Blackfoot, Id

Very Professional!

Today they came and replaced pad after a flood in our basement, they restretched the carpets and then cleaned them.

Thank you!

Cherie - Blackfoot, Id

Great Job! Very Professional!

Good communication right up front.  They set clear expectations up front from the representative.

Thank you so much for everything

Crystal - Blackfoot

Everything looks brand new again!

Great customer service, they cleaned our tile and carpets wonderfully.  Everything looks new again.

Kay - Rigby, Id

My experience was great!

My experience was great, They were courteous and will use On The Spot in the future.

Cassie - Idaho Falls

On The Spot Crew!

Thank you all so much for putting my home back together.  There are too many of you to remember all your names, you were all so polite and did a great job.  BELLA misses you all!!  I would highly recommend you to others.

Thanks Again,

Mary Miller - Wendell, ID

I Love On The Spot

I really love the truck mounted extraction method for cleaning my carpet.  To me that gets them really clean.  The technicians are always clean cut, courteous and helpful.  They work with me to get the best value for my dollar.  Each visit has been a model of efficiency - leaving me with sparkling clean carpet!  Thank you so much for your excellent service and square - deal manner of business.

Pat - Blackfoot

I love the stay beautiful program!

I love the stay beautiful program! We have 20 year old carpet and when we get it cleaned regularly it looks great! I get complements all the time on how great it looks, and its a light colored carpet! Being surrounded by Farms, we have a lot of mud/dirt come into our home, and every six months we get our carpets cleaned. I love the way it turns out every time!

DeAnn - Pingree

Just Beautiful!

So impressed with On The Spots crew! I love seeing such professionalism.

 

Bobbi - Blackfoot

Carpets look really nice!

On The Spot is a very trustworthy and competent business. Friendly and outgoing, and really easy to work with. Carpets look really nice.

David - Idaho Falls

Very Satisfied

Trustworthy, and a good reputation. Takes time to examine carpets for what is needed, very thorough in cleaning and raking of carpets. Very satisfied.

Debbie - Pocatello

Thanks for the Great Job

Really good job. My carpet was in pretty bad shape and was way dirty, and by the end of the cleaning my house looked lust like new again and with a really good smell. Thanks for the great job.

Max - Blackfoot

The carpets looked like new!

It was very easy to schedule and work with.  On The Spot always does a great job cleaning our light colored carpets! We had Black Labs in the house. There was literally a black outline around their pillows on the cream colored carpet. The carpets looked like new after they were cleaned.

Theresa - Blackfoot

Excellent Work

Excellent work and helpful, very supportive and efficient! Great Company! When my basement flooded and all I could do was cry Derek simply said he would be right over and he was. Thank you for your support and kindness.

Karen - Blackfoot

Very Professional and Courteous

Very professional & courteous. Love that your equipment has the capacity to achieve the results we like. I was really happy with my carpet and furniture (micro-fiber) Really enjoy working with Josh.

Steven - Blackfoot

I love On The Spot!

I love On The Spot! we have always been pleased with the work done in our home. The staff is professional and friendly. There have been many times when I have had a spill on my carpet after they had been cleaned. Josh always comes out promptly to clean the spot. I am grateful for the Stay Beautiful program. My home always feels clean after my biannual visits.

LaNae - Blackfoot

Good Professional Job

Good Professional Job. Made really old carpet smell fresh and look new again. Thank you!

Peggy

Love On The Spot!

Love On The Spot! You guys always go out of your way to do a great job! Very careful around my wood floors too!

Pam - Idaho Falls

Excellent

Jobs are always done Excellent. What ever it is, it is always excellent! We will always depend on your work.

Robert - Chubbuck

Very Professional

Very Professional, They do an excellent job. Cleaned a dog kennel rug.

Joyce - Pocatello

Nice Job

We've used On The Spot too many times to remember! They do a really nice job.

Nanette - Blackfoot

Good Service

Good Service and on time. They corrected my concerns promptly. Very professional and they arrive on time.

David - Idaho Falls

Very Pleasant Crew

On The Spot was very good, and very thorough. Will call you again. Your crew is very pleasant. Thanks.

Ruth - Idaho Falls

Excellent! Top Quality Service

Excellent. Top quality service. I have been happy with all of my experiences. I like the corner protectors you use to protect the walls.

Shelley - Pocatello

Very pleased

Very Pleased with the work. The On The Spot staff was very pleasant to be around. Cleaning was very good.

Rosemarie - Pocatello

I recommend you all the time

You do an excellent job! My carpet seems really clean. I recommend you all the time to people. Everytime I use you I am happy.

Patrice - Newdale

Good job of cleaning.

My dog had several accidents, I called On The Spot and Joe came out to clean them, he did a really good job and even gave me a bottle of spotting solution.

I was Thoroughly Impressed

Carpet got cleaner than expected. I was thoroughly impressed with the job done. I had high traffic areas that I have tried to clean before, they came clean with your companies equipment.

Rebekah - Heyburn

Crew has really good personalities

On The Spot is very good. I was really happy with the way he moved things and the way he took the time to clean the carpet. The crew has really good personalities and do their jobs very well.

Joan- Jerome

Great job

On The Spot did a really good job!

Noralee - Twin Falls

Did a Great Job

Did a great job. Arrived on time, Vacuumed before hand and did a great job removing pet stains and was very professional.

Betty - Rupert

Great Job by Technician

Great job by technician. he did not rush throughout the job, but took his time to do it well. I've had On The Spot do my carpets three times now and every time has been good work and good results.

Lee - Kimberly

He Explained Everything

Joe was very good. He explained everything that he did. I liked him a lot. I was really happy with Joe's professional performance

Shirley - Burley

Good Job

He did a good job, I will call On The Spot when I think of referrals.

Callie - Paul

You do good work

You do good work. You did a restoration job for us. It was professional and done well.

Brenda - Burley

Would use again.

Would use again, great customer service. My carpets look wonderful. I am very happy with the cleaning. Joe was very friendly and courteous. I really appreciate his hard work cleaning my dirty carpets. I have 3 boys, and A LOT of dirt. Thank you.

Melissa - Rupert

Very Pleased

Very pleased with the Tech & how courteous he was. I was very pleased with his service.

Ruth - Pocatello

Very Reasonable Pricing

Very reasonable pricing and staff is very friendly.

Wendy - Paul

Great Experience

Just overall Great experience with On The Spot.

Bruce - Burley

I am well pleased

I am well pleased. Joe was very good about every little detail of cleaning and very cautious I was very satisfied.

Genevive - Rupert

Very Professional

Very Professional great job! I like that you provided shoe covers for us to use until the carpets dry!

Jennifer - Burley

Very Professional

Very Professional and Answers all questions. Very Friendly & did a great job. Carpet looks like new!!!

Marty - Burley

I am overly excited about the OTS service

I am overly excited about On The Spot Service. Joe Came and did a award winning cleaning on my rental house carpets. I will be calling On The Spot for many more jobs.

Janica - Malta

Very Thorough

Very thorough and professional. Took extra time to work on tough stains. Great job! Thanks.

Jennifer - Malta

Very Happy with Service

Very happy with your service you always do such a good job.

Hector - Burley

Awesome Service

Awesome service. On time & he did exactly what he said he was going to do. I got my carpets cleaned. I would use your service again and i would defiantly recommend you to friends and family.

Denise - Paul

My sofa looks amazing.

This service was awesome & my sofa looks amazing. Joe was super helpful & got right to work he explained everything to me & made sure the job was done correctly.

Heather - Rupert

Good Service

Good Service, Removed a stain by sliding door that had a portable air conditioner in. Stain came out totally.

Jan - Declo

The Carpet looks amazing.

Very good people, great work. Joe told me what exactly he was going to do and how he was going to do it. He took great care to make sure everything was done right. The carpet looks amazing.

Gary - Burley

I loved the thoroughness

I loved the thoroughness of the job, I am very pleased. Bumper protection devices were placed at corners to protect them from damage.

Elmoine - Malta

I Love You Guys!!

I LOVE YOU GUYS! I have always enjoyed your crew and the awesome work they do! They always go above and beyond the call of duty.

Chonne - Heyburn

You are fantastic!

You guys are fantastic, friendly and hard workers

Crystal - Heyburn

Great at removing Pet Stains

Great at removing pet stains. We had a water line break. On The Spot came and cleaned up the water, and dried the  carpet and walls.

Kathy - Blackfoot

Awesome

Cleaned everything really good. I didn't have to "Clean up anything" Josh is so great. I will have On The Spot/ Josh clean my carpet every year.

Jim - Blackfoot

Very efficient

Very efficient & Professional carpets look beautiful.

Debi - Pocatello

Very Personable Crew

They worked hard to get the soiled areas and traffic areas clean. On time, Quick to get the job done, very personable crew. The carpets look like new. I'm Happy Happy Happy, thank you.

Glenna - Chubbuck

Feeling great about the company.

I am feeling great about the company. Care was taken and i feel the job was well done.

Jonathan - Blackfoot

M. Lusk – Idaho Falls

Thank you so much for all that your team did. Everyone that came was very professional and kind. They were very accommodating with my schedule. I couldn't have asked for a better group of people to work with. You all are awesome and made things easier for me. I will definitely use you again and refer people to you. Thank you again and Happy Thanksgiving to all your employees.

J. Harder – Pocatello

I just want to say that I appreciate the kindness shown me by your company and staff. Thank you for your patience in dealing with the insurance company who I believe was wrong in denying my claim. I hold your company in high regard. Merry Christmas.

Blackfoot Water Damage

Jeremy was great to work with when we called them to come take care of our water damage disaster in Blackfoot, he was helpful and prompt. However, we had some issues with the work completed by the flooring guys. We would have someone else come in if we ever had to have this done on any floor. Errors were fixed, but should not have happened. But overall, we were definitely satisfied with On The Spot

Pocatello Water Damage

A Pocatello women tells about her experience with On The Spot.

Jeremy worked with me through both of my floods. At one point I called him crying. I was so embarrassed because I was crying and felt ridiculous, but he calmed me down and walked me through everything. He took extra great care of my home! I really appreciate his consideration, understanding and kindness.

I am very satisfied

I am very satisfied with the professional cleaning that was done on my vehicle. The foul odor was taken care of and the spots that were on the carpet & upholstery were removed satisfactorily. We recommend “On The Spot Cleaning” Services. We will definitely return for future professional cleaning.

Gaylord-Burley

Water Damage Idaho Testimonial

After my water damage experience On The Spot did a great job and have great service. It was so refreshing to work with Jon and to have workers here when scheduled to come and do a good job of everything. Thanks!

-Shirley Clark

Water Damage Disaster Rexburg

We are very happy with our new roof after our water damage disaster. Jon did a good job working with us. We hope we do not need your service for a while, but we appreciate your expertise in dealing with us.

- Walter and Shirley Scafe

On the spot cleaning

Water Damage Idaho Falls Testimonial

Mr. Preece:

Sometime back I was watching T.V. and a report was presented on a local business man (in Idaho) that donated his time and his employee’s to clean all the local law enforcement vehicles.
I decided then that if I was even in a position to use any of the services that company provided I would give them a call. That occasion came much sooner than I expected when a city water pipe broke and my family home was flooded with water.
Your employees were working at another neighbor’s house and I asked them if they would take a look at my house when they finished what they were doing for my neighbor and they were willing to do so.
Once they arrived and assessed the damage a decision was made for them to start immediately to clean up the water to prevent further water damage to wells and furniture.
I must inform you that all of your employees who responded were very respectful and sympathetic of our problem and completed their tasks in a professional manner, keeping us informed throughout as to what and why everything was done.
It is with great pleasure that I would like to pass on a sincere compliment to you and your employees for a job well done.
Following is a list of all who worked on this project.  I would hope you would pass on our “thank you” to all the following:  Mike Trowbridge, Tyson Fackrell, Randy Austin,  Brandon Hobley,  Trevor Dabb, Trisha Gibson, Donnie Lindsey,  Jacob Butt, and Jeremy Hobley (project manager).  These people are all a good reflection of your company and you.

Sincerely,
G. Jerry and Sonia Marion

flood damage twin falls

Water Damage Repair Pocatello

I really appreciate his consideration and Understanding. Jeremy worked with me through both of the floods. I called him crying. I was so embarrassed because I was crying and felt ridiculous, but he calmed me down and walked me through everything. He took extra great care of my home! I really appreciate his consideration, understanding and kindness.

Pocatello Carpet Cleaning

VERY PROFESSIONAL

We are so happy with the thorough examination of the areas that are to be cleaned. Not only that they do the best they can to accomplish that goal. We were happy with the promotion they ran. The Scotch Gard application is great, they will return and do spot cleaning. The will be beneficial.

Pocatello Water Damage

A Pocatello women tells about her experience with On The Spot.

Jeremy worked with me through both of my floods. At one point I called him crying. I was so embarrassed because I was crying and felt ridiculous, but he calmed me down and walked me through everything. He took extra great care of my home! I really appreciate his consideration, understanding and kindness.

Blackfoot Carpet Cleaning

Your Helpers are on the ball. The job was awesome.

I always felt that the workers are not snooping when I’m not with them upstairs. I trust your workers. What I value the most is the process of what is to be done is always explained. The results are fantastic!

Vaughn Peck – Blackfoot

Pocatello Water Damage

ABOUT 3400 GALLONS OF WATER PUMPED OUT ONTO MY FLOOR!

My hose had came out of the washing machine. IT WAS UGLY! I called On The Spot!

Rexburg Water Damage

We had a small Tsumani
The skinners called On The Spot after they had a flood in their Utility Room.

Rupert Restaurant Fire Damage Repair

The Happy Camper in Rupert Idaho
The Thanksgiving weekend was very traumatic for the owners of The Happy Camper. Within an hour On The Spot had a team on site cleaning the whole building. Top to bottom.

Idaho Falls Water Damage

I stepped in 2 to 3 Inches of Water!  
With in a few hours they had the lake down there cleaned up!

Idaho Falls Water Damage Restoration

Watch as Scott & Jadey Grimmetts explain why On The Spot Cleaning and Restoration should be the only choice to make when it comes to choosing someone to fix your house after water damage!

Water Damage

A flooded home and dealing with water damage is an emotional event. One can’t remember the belongings. It’s just a matter of ‘make it better’. Thank you for your services.

We would never go to any other company!

We were pleasantly surprised by the whole experience. We would never go to any other company for restoration services.

We appreciate all you did!

We were out of town when our pipes broke. We appreciate all that you did for us and the prompt service.  Thank you!

Orlando and Lynette Millward

I will refer others!

You were referred to me and I appreciate working with your company. I have referred others to your business because of my good experience with you. Thank you!

I felt confident with the crew at my home!

Thanks, I felt confident with your crew to allow them in my home without me there!

We appreciate the professionalism!

We appreciate the professionalism you showed. The finish work was better than we expected. Thank you for understanding that employing good craftsmen makes all the difference. We were extremely pleased with the entire job and all the people we dealt with.

Water Damage Restoration

Great Job Great Service! It was so refreshing to work with Jon and to have workers here when scheduled to come and do a good job of everything.

Shirley Clark

Awesome service!

We cannot thank Jeremy Hobley and his team enough! We had moved out of the house and were living 1 hour away. Jeremy did everything and more to get the job done! We have told many friends and family about On The Spot and hope they also will use your company! Thanks again!

It was a pleasure

It was a pleasure working with the ‘Whole Team” I have strongly recommended you to several people and I’ve had nothing but good things to say about you. Thank you

I called my Insurance company not knowing what to expect!

I called my insurance company not knowing what to expect! Once On The Spot took over I was told exactly what was going to be done and how. Your crews and contract painters did a great job. Thank you all!

Water Damage

We were surprised when our home flooded and being new to the area I didn’t know companies reputations and didn’t know who was to do the work and if I would have to deal with several companies to get our home restored. My insurance agent suggested On The Spot Cleaning, I called them, and they were off to our rescue. Everything was handled with professionalism and compassion.

Loriann-Rupert

Carpet Cleaning

Your team does a great job with furniture, rugs, and carpets. Everything looks so clean and smells so clean. I am so happy with the care of carpet cleaning, the friendly crew, and they were right on time. They were ready to satisfy. I had nail polish spilled on my wool area rug. I called On The Spot and within an hour my rug was picked up and cleaned beautifully, just like new!

Ruth-Rupert

We highly recommend On The Spot

We are very pleased with the On The Spot team who cleaned our carpet, they were here at the time scheduled, did a great job cleaning the carpet. Our carpet has never looked this good after having it cleaned. We will certainly use On The Spot again. We highly recommend On The Spot Cleaning and Restoration, Inc. Thank you!

Ken & Fran – Twin Falls, ID