On The Spot Cleaning & Restoration's

          Complete Spotting Guide

     "Secrets for removing those pesky spots and spills"

This Spotting Guide is based upon the use of two excellent products provided by On The Spot Cleaning & Restoration.

 Both of these products were developed for Professional Cleaners.  They will far outperform products bought off the grocery store shelf.

It also contains information on how to care for your carpet and a cleaning frequency guide.

Blackfoot     Burley      Idaho Falls     Pocatello     Rexburg     Twin Falls

684-3137   878-7768     528-8822       233-3966     356-4931     731-8070

*HOME PRO SPOTTER/AVENGE 

Home Pro Spotter is a neutral stain remover, cleaner, and deodorizer for carpet and upholstery, that has been professionally proven to be one of the most

versatile and effective stain fighting agents selected for removing various categories of problem stains.  (Ask one of our technicians for a FREE bottle!) 

FOOD & WATER-BASED SPILLS

Types of spills and spots typically found in this category:

Beer, coffee, soft drinks, Crème de Menthe, fruit juices, milk, tea, tomato juice, catsup, chocolate, egg, gravy, ice cream, mustard, grass stains, iodine, etc.

Most food spots and spills can easily be cleaned up by the Home Pro Spotter.

Steps:

Remove any excess material by blotting or scraping.

Apply Home Pro Spotter to a towel and blot onto stain and check results.

If testing deemed safe, apply Home Pro Spotter directly to the stain and agitate lightly with the towel.

Apply light pressure with a dry portion of the towel to absorb the material from the fabric.

Repeat if necessary.

NOTE: Some greasy food spills may require use of Gel Break to break down the oil. If oily residue results after completing step 4, apply Gel Break, agitate and then rinse using the Home Pro Spotter

*GEL BREAK

Stays on the spot, doesn't run down into the backing of the carpet. Effective on a wide range of spots and soils. Safe for carpets and fabrics.

(Gel Break can be purchased from On The Spot for a nominal fee.)

INKS, COSMETICS & OILY SPILLS

Types of spills and spots often found in the category:

Ball point pen, permanent marker, lipstick, nail polish, asphalt, chewing gum, crayon, grease, wax etc.

Note: Most inks and cosmetics respond well to spotting with Gel Break. Test by applying a very small amount of Gel Break to the spot.

Allow Gel Break to dwell for one minute then gently blot with a white towel.  If some removal is apparent, then follow the steps below.

If little or none of the spot comes up on the towel,

call a Professional Carpet Cleaner for advice. Some ink and cosmetic stains can be permanent.

 Steps:

Absorb, blot or scrape to remove excess material.

Apply Gel Break directly to the spot and allow to dwell for one minute.

Gently blot to remove spot.

Repeat until no more material is being removed.

Apply Home Pro Spotter to remove final residue of spot and to rinse clean.

Repeat if necessary.

PAINTS AND ADHESIVES

Types of spills and spots typically found in this category:

Acrylic paint, latex paint, varnish, oil stain, Elmer's glue, rubber cement, contact cement, etc.

NOTE: Paints and adhesives come in two basic forms: water base and oil base. You should be able to tell the type by reading the original container and checking the suggested

clean-up method. On fresh spills you will use Home Pro Spotter for water-based products and Gel Break for oil or solvent-based products.

FRESH SPILLS THAT ARE STILL DAMP:

Steps:

Absorb, blot or scrape to remove excess material.

Determine if spilled material is water or oil based.

On water base spills use Home Pro Spotter. On oil based spills us Gel Break.

Apply spotter directly to the spill and agitate lightly with a towel. If spot is hard or crusty, allow spotter to remain for several minutes before continuing.

Apply light pressure with a dry portion of the towel to absorb the material from the fabric.

Repeat if necessary.

If Gel Break is used, do a final rinse with Home Pro Spotter to remove any residue

DYES & OTHERS

Types of spills and spots found in the category:

Red food dye, shoe dye, furniture dye, plant food, bleaches, rust, mildew stains, etc.

Note: Most dyes react with the fabric to become permanent. Some red food dyes are removable but the services of a Professional Carpet Cleaner may be required.

Test for removal possibilities by applying Home Pro Spotter or Gel Break to towel and blotting on to the stain. If results are positive,then proceed with the 'Food'

steps for water-based spills and the 'Ink and Cosmetics' steps for oil-based spills.

If you have any other spots that you are needing removed, call us.   We will either tell you if we have a product that will remove it, or we can

come and remove it for you.  We’re here to help!  Give us a call!

Don’t forget that we have a 100% satisfaction,

no-risk guarantee!

If you would like more information, call us at our office or our FREE Consumer Information Hotline at

(888)567-6809 x 86004

 How to Care for Your Carpet

Warranty

Copies of specific warranties on your carpet purchase may be available from your carpet retailer. Stain resist warranties can vary from 5 to 20 years.

ALL STAIN RESIST WARRANTIES REQUIRE REGULAR CLEANING AND IMMEDIATE SPOT REMOVAL.

Vacuuming

See Cleaning Frequency Guide (next page)

Spot Removal and Interim Cleaning

Immediate spot removal is key to a clean carpet. Great care also must be taken in how spot cleaning is performed. When a carpet is new, or has sufficient protector

on it,plain tap water will remove many spots. However for those spots that will not move easily with water, you must use a spot cleaner. Select a spot cleaner that

is recommended by the carpet manufacturer or your trained, certified professional cleaner. Most spot removers that are purchased over the counter leave too much

soap residue and can cause yellowing. Avoid using foam carpet cleaners or any product that is not made specifically for carpet. Apply spot cleaner sparingly to white

terry cloth and gently massage spot causing it to transfer into the cloth. Never pour spot cleaner directly on carpet. If the product that you are using seems to cause

the spot to re-soil over a few week period, discontinue use. Any spot that you are not able to remove, and for pet urine or feces, call On The Spot, your professional

cleaner at 878-7768 immediately.

Protective Coatings

Residential carpets are treated with stain resist properties and soil resistors known as DuPont Teflon or 3M Scotchgard. After a period of 2 to 3 years, some of the

soil-resistor wears off. At that point you should consider having a professional carpet cleaner re-apply the treatment after professional cleaning. The soil resistor will

help the soil slide off of the carpet easier when vacuuming, spots will be easier to remove, and professional cleaning will be more effective.           

Email us with any questions at burleyoffice@onthespotcleaning.com or info@onthespotcleaning.com

What Does On The Spot

Have to Offer You? 

We’ll Tell You…

Carpet Cleaning: We’ve been cleaning carpet for over 9 years!  We use a hot water extraction process that is second to none!

It leaves your carpet safe and clean enough for a baby to play on!

Upholstery Cleaning: Trust your fine fabrics to our professional cleaning!

Protectant for Carpet & Upholstery:  When you purchase our protectant, you will also receive our spot and spill insurance.  If you have a spill on your carpet,

that we’ve protected, in the next year after it’s been cleaned, we will come back and remove the spot—for FREE!

Tile, Natural Stone, & Grout Cleaning:  Preserve the beauty of your natural or synthetic stone and tile with our state of the art cleaning process.

Sealant for Grout & Natural Stone:  Insure your stone and grouts lasting beauty with our professional sealers professionally applied by On The Spot.

Vehicle Upholstery:  Revitalize the appearance of your car, truck, or SUV.  Give it that “Like New” feel again!

Leather Cleaning & Protection:  Protect your investment by keeping your leathers clean and revitalized.

Hardwood  & Laminate Floor Cleaning & Finishing:  Our “dust free” cleaning and refinishing will add years of life and beauty to your wood floor coverings.

Carpet Repair:  When a stain is permanent or your carpeting is damaged—we can repair it.

Odor & Stain Removal:  No more stinky animal odors!  Call us to find out how we can remove them from your home!

Blind Cleaning:  Don’t spend hours cleaning your blinds in the bathtub!  We use ultrasonic cleaning to remove the soil quickly and painlessly.

Oriental & Wool Rug Cleaning &   Protecting: Oriental rugs can last a lifetime, we can help insure that they do!

Our Restoration Services Include:

Water & Ice Damage Restoration:  We specialize in structural drying.

Mold Remediation:  Our professional staff is trained and certified in mold removal practices. 

Fire or Smoke Damage Restoration:  Our professional crew can put you back together again after a fire. 

Trauma & Crime Scene Clean Up:  No one should be victimized twice.  Let us help. 

 Have you heard about our

Referral Rewards Program?

If not, you have been missing out on

FREE Services and FREE Cash!!!

When you refer someone, who then becomes our client, we send you a letter giving you 10% of their job. 

You can either send it back to us and we will send you a check OR you can use it for a cleaning and have that amount deducted from your bill!